SlotsMagic Casino Privacy Policy
At SlotsMagic Casino, we are committed to protecting your personal information and respecting your right to privacy. This policy explains how we collect, use, store, and protect your data when you access our platform, use the slotsmagic app, or interact with any of our services. By registering an account or using our website, you agree to the practices described in this document. We encourage you to read it carefully and contact us at dpo@slotsmagic.com if you have any questions.
Who We Are
SlotsMagic Casino is operated by Skill On Net PT Ltd, located at Office 1/5297 Level G, Quantum House, 75, Abate Rigord Street, Ta' Xbiex, XBX 1120, Malta. We are licensed and regulated by the Malta Gaming Authority under licence number MGA/CRP/171/2009/06, issued on 21 June 2021. Our operations are governed by the laws of Malta, with the courts of Malta holding sole jurisdiction over any disputes. As a licensed slotsmagic real money casino, we operate under strict regulatory frameworks to ensure that your data and funds are always protected.
Information We Collect
At SlotsMagic, we collect personal information that is necessary to provide you with a safe, fair, and personalised gaming experience. The categories of data we may collect include:
- Full name, date of birth, and contact details provided during registration
- Financial information, including payment method details, deposit and withdrawal history
- Identity verification documents (e.g., passport or driving licence) required for regulatory compliance
- Login credentials and account activity, including slotsmagic login timestamps and session data
- Device information, browser type, IP address, and location data
- Communications you send to our support team via email at support@slotsmagic.com or through live chat
- Preferences, game history, and bonus usage including slotsmagic bonus and promotional participation
How We Use Your Information
We use the data we collect for several legitimate purposes. At SlotsMagic Casino, your information enables us to operate, maintain, and continually improve our services. Specifically, we use your data to:
- Create and manage your player account
- Process deposits and withdrawals through your chosen payment methods
- Verify your identity in line with anti-money laundering (AML) and Know Your Customer (KYC) regulations
- Provide customer support in English via live chat (06:00–00:00 GMT) and email
- Send you relevant promotional communications, including information about slotsmagic bonus codes, free spins, and tournaments — only where you have opted in
- Monitor gameplay and account activity to detect fraud and ensure responsible gambling
- Comply with our regulatory obligations under Maltese law and MGA requirements
Cookies and Tracking Technologies
Our SlotsMagic Casino website uses cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and personalise content. These technologies help us understand how players interact with the slotsmagic casino mobile interface and desktop versions alike. You can manage cookie preferences through your browser settings; however, disabling certain cookies may affect the functionality of our platform, including the slotsmagic casino app experience.
Types of Cookies We Use
- Essential cookies: Required for basic site functionality such as account login and session management
- Analytics cookies: Help us understand how users navigate our platform
- Marketing cookies: Used to deliver relevant promotions and measure campaign performance
- Preference cookies: Store your settings and choices for a more personalised experience
Sharing Your Data
At SlotsMagic, we do not sell your personal data to third parties. However, we may share it with trusted partners in limited circumstances:
- Payment processors and financial institutions to facilitate transactions
- Identity verification providers to fulfil KYC requirements
- Regulatory bodies, including the Malta Gaming Authority, where required by law
- Affiliated platforms within the Skill On Net network where relevant to your account
- Technology providers who help us operate the slotsmagic online casino infrastructure
All third parties we work with are contractually required to handle your data securely and in accordance with applicable data protection laws.
Data Retention
We retain your personal data for as long as your account remains active and for a period thereafter as required by law. As a licensed slots magic online casino, we are obligated to retain certain records — including financial transaction histories — for a minimum of five years following account closure, in compliance with anti-money laundering legislation. When your data is no longer required, we delete or anonymise it securely.
Player Funds and Financial Data Protection
We hold all player funds in a separate bank account, fully protected from third-party claims in the event of insolvency. This ensures that your deposited funds are safe regardless of our company's financial circumstances. Please note that an inactive account fee applies after six consecutive months of inactivity, as outlined in our terms and conditions. We will notify you before any such fee is applied.
Your Rights
As a user of the SlotsMagic Casino platform, you have a number of rights regarding your personal data under applicable data protection legislation:
- Right to access: You may request a copy of the personal data we hold about you
- Right to rectification: You may ask us to correct any inaccurate or incomplete information
- Right to erasure: In certain circumstances, you may request that we delete your data
- Right to restriction: You may ask us to limit how we use your data
- Right to portability: You may request a structured copy of your data in a machine-readable format
- Right to object: You may object to our processing of your data for marketing purposes at any time
To exercise any of these rights, please contact our dedicated Data Protection Officer at dpo@slotsmagic.com. We will respond to your request within the timeframes required by applicable law.
Security Measures
We take the security of your data seriously. Our SlotsMagic Casino systems use industry-standard SSL encryption to protect data in transit. Access to personal information is restricted to authorised personnel only, and we conduct regular security audits of our systems. Regardless of whether you access us via the slotsmagic casino app, mobile browser, or desktop, all connections are secured using encryption protocols to safeguard your information.
Responsible Gambling and Data Use
We use your account and gameplay data to support responsible gambling efforts. This includes identifying signs of problem gambling behaviour and enabling self-exclusion, deposit limits, and other protective tools. As a regulated slots magic casino, we are committed to promoting safe play and will use your data in this capacity as part of our duty of care to all players.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or regulatory requirements. When we make material changes, we will notify you via email or through a prominent notice on the SlotsMagic Casino website. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions, concerns, or complaints about how we handle your personal data at SlotsMagic Casino, please do not hesitate to get in touch. You can reach our general support team at support@slotsmagic.com or contact our Data Protection Officer directly at dpo@slotsmagic.com. We are here to help and will address your enquiry as promptly as possible.
Content updated: July 24, 2026